Salesforce Service Cloud Integration Sprout Social Support

By switzerlandersing On Sep 12, 2025

Service Cloud Integration Page | Sprout Social

Service Cloud Integration Page | Sprout Social Ready to connect your salesforce service cloud instance? read our how to guide to first get started with our core integration or speak to your csm or ae to get started with the managed package integration. Deliver world class social customer care with sprout social and salesforce service cloud. our customers drive revenue, grow and retain a loyal customer base, and strengthen brand equity by enriching their crm with social data.

Service Cloud Integration | Sprout Social

Service Cloud Integration | Sprout Social Using sprout social's integration with salesforce service cloud, a support agent can manage all interactions with customers on social platforms directly within their salesforce service cloud console, eliminating the need to switch back and forth between multiple systems. The service cloud and sprout integration ensures salesforce customers can manage all of their social customer care requests directly from within service cloud while creating a holistic view of customer interactions. Sprout's salesforce integration available on the professional plan is known as our core integration. this chart shows the differences between the integrations and feature availability. One of the frequent queries among marketers and business strategists is how to integrate sprout social with salesforce. this integration can streamline social media management and customer relationship management, ensuring a unified approach to customer interactions.

Service Cloud Integration | Sprout Social

Service Cloud Integration | Sprout Social Sprout's salesforce integration available on the professional plan is known as our core integration. this chart shows the differences between the integrations and feature availability. One of the frequent queries among marketers and business strategists is how to integrate sprout social with salesforce. this integration can streamline social media management and customer relationship management, ensuring a unified approach to customer interactions. By integrating sprout social with salesforce, businesses can centralize customer interactions from social media alongside traditional crm data. this enables sales, marketing, and support teams to have a holistic understanding of customer needs, preferences, and engagement history. In this guide, we’ll break down exactly how the sprout social salesforce integration works. we’ll also highlight how the integration streamlines tasks across your entire business and makes it easier to prove the effectiveness of your strategies. View, edit and respond in real time from both sprout and service cloud. “as a sprout social and salesforce customer, it is incredibly exciting to see these two industry leaders expand their partnership and launch even deeper product integrations. Building upon that partnership, the new service cloud integration ensures salesforce customers can manage all of their social customer care requests directly from within service cloud.

Service Cloud Integration | Sprout Social

Service Cloud Integration | Sprout Social By integrating sprout social with salesforce, businesses can centralize customer interactions from social media alongside traditional crm data. this enables sales, marketing, and support teams to have a holistic understanding of customer needs, preferences, and engagement history. In this guide, we’ll break down exactly how the sprout social salesforce integration works. we’ll also highlight how the integration streamlines tasks across your entire business and makes it easier to prove the effectiveness of your strategies. View, edit and respond in real time from both sprout and service cloud. “as a sprout social and salesforce customer, it is incredibly exciting to see these two industry leaders expand their partnership and launch even deeper product integrations. Building upon that partnership, the new service cloud integration ensures salesforce customers can manage all of their social customer care requests directly from within service cloud.